Brilliant from beginning to end. Stuart is a 100% genuine guy, extremely helpful but not at all pushy. He held the car for a few days before I could view it, kept me informed about all the details and when I came to collect it, Stuart picked me up from the local station. The car is just fantastic, drives like new, and I would vouch that all the other cars he had on site were definitely of the same quality. Totally trustworthy. I would not hesitate to recommend Stuart or buy another car from him in the future.
11/10/2018 Took 2 cars for a test drive, great service, good clean cars. well looked after, no pressure and would have brought either car.
14/09/2018 Cant fault this company in any way, absolutely over the moon with all the help I received in purchasing my new C63, the car was beautiful with all the documents and service records. These guys are very accomodating and are eager to help with any queries. They are seriously passioante about customer service and are how every dealership should be. I would highly reccomend this company to anyone looking for their next vehicle.
10/09/2018 Straight forward , friendly and helpful guys know what they are doing. Common sense, real world approach to customer service along with a great selection of well presented Mercedes Benz cars. Thanks again and keep up the good work. I'd definitely buy from them again. DH.
17/08/2018 Excellent communication . The car is wonderful. Excellent service. They went literally out of their way to be helpful. I live in northumberland and their garage is in Herts and they met me half way with the car I wanted to buy saving me a 5 hour trip!
13/07/2018 Fantastic and honest, the best ive ever dealt with being totally honest I brought a cracking BMW 1 series for my wife today and every step of the way the customer service was second to none. If the car turns out to be as good as this company (which i'm sure it will be) then i'll definitely be back when I want to change my car again. Thanks guys one word 'awesome'.
03/04/2018 Really helpful and friendly team, no pushy sales and a lovely car brought from them. They really know their stuff about Mercedes and i'd highly recommend Hertfordshire used cars to anyone looking to change their car.
27/11/2017 The guys at Hertfordshire used cars made buying our new car an absolute pleasure. Friendly knowledgeable and helpful, im impressed! a quality used Mercedes dealer that i would recommend buying from.
Saw the car on Autotrader. Went for a test drive, the car was very nicely presented and sensibly priced. Was given a decent trade in on my old car. Stuart was friendly and helpful, the car was clearly a genuine motor at a proper price. One of the nicest buying experience that I’ve had and I speak as someone who has happily wasted a great deal of time and money on cars over my lifetime . 100% recommend this dealer. Top bloke.
I would like to strongly recommend the specialist Mercedes dealer, Hertfordshire Used Cars. I dealt with the extremely knowledgeable owner, with a long history of working with Mercedes. From start to finish the whole process was flawless. The car was presented immaculately and we went on a lengthy test drive experiencing different roads and driving conditions. At no time did any of this appear rushed or pressured; it was a relaxed purchase with no hard sell at all. The service was professional, friendly, honest and personal throughout and they went the extra mile throughout including post-sale: from collecting me from the train station, to guiding me through the purchasing and taxing process, to advising on warranties and technological features of the car, to contacting me after the purchase to see how the car was. In the end, it felt like I was buying the car from a trusted colleague rather than a car dealership. I would without hesitation give them a five star review.
I have bought cars from BMW and Audi main dealers in the past but this was by far the best buying experience I have had, Stuart and Russell made the whole process hassle free and even took care of settling the finance on my BMW which they took in PX, couldn’t recommend highly enough
Stewart from Herts Used Cars provided an excellent service right through from our initial equiries to continued advice after our purchace. He was every informative with a no pressure approach. We could not be happier with our new car and would highly recommend using Herts Used Cars.
Hertfordshire Cars were a pleasure to deal with. After viewing a number of cars that had all fallen way short of the description given it was a relief to finally find the car I was looking for. The Mercedes was well presented and they were very easy to deal with. I’ve had the car 3 months now and have no regrets.